Privacy Policy

Privacy Policy

Effective Date: September 13, 2024

At Aidaxcarus Expertise Academy (referred to as "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information remains secure.

1. Information We Collect

We collect both personal and non-personal information to provide, improve, and secure our services.

a) Personal Information

When you register for an account, use our services, or contact us, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Billing information (if purchasing courses)
  • Location (if applicable)
  • Any other information you provide during registration or course usage.

b) Non-Personal Information

We may also collect non-personal information such as:

  • Browser type and version
  • Device information
  • Operating system
  • IP address
  • Information collected through cookies or similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To manage your account and provide access to courses and other features of the platform.
  • Communication: To send you updates, notifications, and other communications related to your use of our services.
  • Personalization: To enhance your experience by tailoring the platform based on your interests and usage.
  • Payment Processing: To process payments and manage your subscriptions.
  • Customer Support: To provide technical support or address any queries or issues.
  • Security: To detect and prevent fraud, abuse, and illegal activities.
  • Legal Obligations: To comply with applicable laws and regulations.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

  • Improve website functionality and user experience
  • Analyze user activity on our platform
  • Remember your preferences and login details You may adjust your browser settings to refuse cookies. However, some features of the platform may not function properly without cookies.

4. Sharing Your Information

We may share your personal information in the following situations:

  • Service Providers: We may engage third-party companies to perform services on our behalf, such as payment processing, hosting, or analytics.
  • Legal Compliance: We may disclose your information if required by law or if necessary to protect our rights, comply with judicial proceedings, or respond to government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
  • With Your Consent: We may share your information with third parties if you have given us explicit permission to do so.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption and secure data storage. While we strive to protect your data, no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: The right to access the personal information we hold about you.
  • Rectification: The right to request correction of any inaccurate information.
  • Deletion: The right to request deletion of your data (subject to certain exceptions).
  • Objection: The right to object to certain processing activities.
  • Portability: The right to request your information in a portable format. To exercise any of these rights, please contact us at https://aidaxcarus.com/contact-us.

7. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

8. Children’s Privacy

Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

If you are accessing our platform from outside Nigeria, your information may be transferred to and processed in countries where data protection laws differ from your home jurisdiction. By using our services, you consent to this transfer.

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of those third-party sites.

11. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the effective date at the top will be updated accordingly. Your continued use of the platform after the changes have been made will signify your acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

  • Address: 1 Ebhodaghe street, off Uwagboe, off Ugbowo street, Eghor, Benin City, Edo State, Nigeria
  • Phone: +2347055996029
  • Email: info@aidaxcarus.com

You may also contact us via our contact page: https://aidaxcarus.com/contact-us.